What the message means
Soundiiz never copies audio. It reads the titles and artists on one side, then looks for the same recordings in the catalog of the other service. Every track found is added, every track missing is reported.
That difference matters more than it looks. A few missing tracks is the normal outcome of moving music between two catalogs, and you can fix those one by one. Nothing found at all is a different story, and usually has a cause you can remove.
Why a track goes missing
Four reasons cover almost every case.
If a track was found but came back as the wrong version, that is the opposite problem and has its own page, wrong track matches.
Put the track back yourself
The result screen of every transfer lets you search the destination and add what was skipped, one track at a time.
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Open the skipped list
On the result of the transfer, choose Show skipped. Every track we could not match is listed there, with a quick search field above it when the list is long. -
Click the track marked Not found
A search opens on the destination service, already filled in with the title and the artist. You can also paste the link of the track from that service, which is the surest way when several versions exist. -
Pick the right one
It is added to your playlist right away, and the line turns to Added. Repeat for the next track, or come back to it later from your transfer history.
Two pages go further on this. A matching rule keeps your correction for every later transfer and sync, on any plan including the free one, and exporting the skipped list gives you the whole thing as a file when a batch left you with hundreds of them.
When nothing at all came through
A score of zero is rarely about catalogs. Four causes account for nearly all of them, and three have a fix.
Frequently Asked Questions
Would a paid plan find more tracks?
No. A plan changes how much you can move and how often, never what the destination service holds. The same track fails on a free account and on a Creator one.
Is it worth running the transfer again?
Yes, once, especially if nothing at all came through. Services do go down for a while, and a second run some hours later often completes. If the score comes back the same, the tracks really are missing from that catalog.
The track is clearly there, I can see it. Why was it skipped?
Then it is written differently on the two sides, or it is another version of the recording. This is exactly the case the skipped list is built for: search it, add it, and keep it as a rule so it never comes back.
What is a normal score?
It depends far more on your music than on the two services. Mainstream releases usually cross ninety percent, while local labels, classical, DJ edits and self-released tracks come out much lower on any service.
The transfer says it worked, but I cannot find anything.
Then nothing failed, and this page is not the one you need. Your music is on the service, filed somewhere you have not opened, which our guide on transfers you cannot see maps service by service.