Website subscriptions
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Open Settings > Plan > Overview
Check the current plan, billing period, and renewal date before making a change. -
Cancel the current subscription
Use Cancel subscription and confirm. Your paid access remains available through the end of the current billing period. -
Choose the new plan after the account returns to Free
Then select Premium or Creator and the billing period you want. No new subscription is needed if you want to stay on Free.
This process applies to Creator to Premium, annual to monthly, and a paid plan to Free. A website subscription can be changed directly from monthly to annual because that change is an upgrade.
For detailed cancellation steps, see How to cancel your Soundiiz subscription.
Apple App Store or Google Play subscriptions
Manage or cancel a store-billed subscription in the same App Store or Google Play account used to purchase it. Soundiiz cannot change that store subscription from the website.
If you want to move from a store subscription to a website subscription, wait until the store subscription has ended and your Soundiiz account shows Free before subscribing on soundiiz.com.
What happens when the paid period ends?
Your account returns to Free. Paid Sync configurations are disabled when the paid entitlement ends. After you subscribe again, review your Syncs and re-enable the ones you still want to use.
If the account still shows a paid or payment-retry state, do not purchase again. Contact Support so the current billing state can be checked first.