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  1. Soundiiz Support
  2. Account & Payment

Account & Payment

Manage your account

  • About the "Sign in with Spotify" or another music service
  • New sign-in detected mail notification
  • Set up Two-Factor Authentication (2FA)
  • Not receiving the reset password email
  • Reset your Soundiiz password
  • How can I hide platforms I'm not using ?
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Subscriptions

  • Differences between Premium and Creator plans
  • Soundiiz Pricing and offers
  • Upgrade your Soundiiz subscription
  • Downgrading your Soundiiz subscription
  • Can I subscribe for one month?
  • How do I cancel my subscription for Soundiiz?

Payment Help

  • Payment error with 3DS (3DSecure) authentication/authorization flow
  • About Google Pay and Apple Pay on Soundiiz
  • My payment failed but I still have been charged
  • How can I get a receipt for my subscription?
  • Got "invalid payment source" while subscribing to Soundiiz
  • Supported payment methods
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