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  1. Soundiiz Support
  2. Account & Payment

Account & Payment

Manage your account

  • Find your Soundiiz account: Google, Spotify, Apple, and other sign-in methods
  • How to disconnect a music account from Soundiiz
  • About the "Sign in with Spotify" or another music service
  • New sign-in detected mail notification
  • Set up Two-Factor Authentication (2FA)
  • Not receiving the reset password email
See all 14 articles

Subscriptions

  • Charged but My Account Shows Free
  • Differences between Premium and Creator plans
  • Soundiiz Pricing and offers
  • Upgrade your Soundiiz subscription
  • Downgrading your Soundiiz subscription
  • Can I subscribe for one month?
See all 7 articles

Payment Help

  • Payment error with 3DS (3DSecure) authentication/authorization flow
  • About Google Pay and Apple Pay on Soundiiz
  • My payment failed but I still have been charged
  • How can I get a receipt for my subscription?
  • Supported payment methods
  • Can I get a refund for my subscription?
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