Confirm changes with an email code
Soundiiz can send a code to the email address currently on your account to confirm a change. You do not need to create a password first. If you already have a Soundiiz password, choose Use a password instead. Learn about email codes and Soundiiz passwords.
Change your account details
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Open Settings
Sign in to Soundiiz, open Settings, then select Account. -
Edit the field you need
Change the username or email address. Select Change my password if you want to set or change your Soundiiz password. -
Select Save
The Check your email window opens and requests a code for the email address currently on your account. -
Confirm the change
Enter the six-digit code from the email. Soundiiz then submits your changes and identifies any field you need to correct. To use an existing Soundiiz password, select Use a password instead.
What happens after each change
It must contain between 2 and 50 characters. Changing it does not change the email address used to sign in.
Soundiiz sends a confirmation link to the new address and signs you out. Confirm the new address using that link, or sign in with an email code sent to the new address. The code received at the old address only authorizes the change.
The new password must contain at least 12 characters, including an uppercase letter, a lowercase letter, a number, and a special character. Saving it signs you out.
Frequently Asked Questions
Can I make changes without a Soundiiz password?
Yes. Confirm the change with a code sent to your current account email. This also lets you set your first Soundiiz password if you want one. A music-service password cannot be used as a Soundiiz password.
Why was I signed out after changing my email or password?
This is expected. After changing your email, confirm the new address using its confirmation link or sign in with a code sent there. After changing your password, sign in again using your chosen method.
What if I no longer have access to the current email address?
If you can still sign in and know the current Soundiiz password, enter a new address in Settings. Otherwise, contact Support so account ownership can be checked.