PAYMENT DOCUMENTS
Download a Soundiiz receipt or invoice
Website payments appear in Billing history. Email receipts and future company details are managed separately.
Download a document for a website payment
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Open your Soundiiz settings
Select your name or avatar, then open Settings. -
Open Plan
Go to Billing history. Select another year if the payment is not in the year currently displayed. -
Open the paid invoice
Select the invoice icon for that payment. The secure billing page lets you download the invoice or receipt.
Want a receipt after every renewal?
Open Settings > Notifications > Billing and enable Payment receipts. You can still download older documents from Billing history.
Add a company name or VAT number
Open Settings > Plan > Manage billing and update the company name, billing address, or tax ID before the next payment. Future invoices use the billing details saved when they are generated.
A finalized invoice cannot be edited or reissued
Billing details changed after a payment apply to future invoices only. Soundiiz cannot replace an invoice that was already generated.
Frequently Asked Questions
Can I download receipts from earlier years?
Yes, for payments made on the Soundiiz website. Open Billing history and select the year that contains the payment.
What if I subscribed through an app store?
Apple or Google issued that payment document. Download the receipt or invoice from the store account used for the purchase, not from Soundiiz Billing history.
Why is a payment missing from Billing history?
Confirm that you are signed in to the Soundiiz account that paid on the website and that you selected the correct year. Store purchases do not appear in this list.
A website payment is still missing?
Send Support the payment date and amount. Include its currency and the email address used for the Soundiiz account. Do not send full card details.