SERVICE STATUS
Check for a Soundiiz-wide incident before troubleshooting
The public status page shows current availability, recent uptime, and incident updates for Soundiiz services.
Open the Soundiiz service status page.
What the status page tells you
Whether a monitored Soundiiz service is currently available.
Recent status updates and the longer update history.
Uptime figures for the last day and longer periods.
If every service is shown as available
The problem may affect one music platform, one account, or one transfer rather than Soundiiz as a whole. Reload the web app, check the relevant platform connection, and keep the exact error message. A third-party music service can also be unavailable without changing the overall Soundiiz status.
Frequently Asked Questions
Does the page show problems at Spotify or another music service?
Not necessarily. It monitors Soundiiz services. A platform-specific outage or API failure can still affect one connector.
Should I repeat a transfer during an incident?
Wait until the incident is resolved, then check the original result before starting another transfer to avoid unnecessary duplicates.
Can I receive status updates?
Use the update-subscription option on the status page when it is available, then follow the confirmation sent by the status provider.
Everything is green but your issue continues?
Send us the music service, action, exact error, and approximate time of the failure.