Which ceiling you hit
A playlist arriving in parts
We stop at 5,000 tracks in one Deezer playlist. Anything past that is written to a second playlist, then a third, each carrying a number in its name. Nothing is dropped, it is just spread out, and the parts can be merged by hand in Deezer if you would rather have one list.
There is one case where tracks really are turned away: adding to a playlist that already sits near the ceiling. There is no room left for them, and they do not go into a part either, because the destination you chose was that existing playlist.
Favorites that stop being accepted
Deezer decides on its own how many favorite tracks, albums and artists an account can hold. When that ceiling is reached, it turns down anything more, and there is nothing we can do about it from our side. The way through is to make room in your Deezer favorites, then run the transfer again.
Frequently Asked Questions
My playlist arrived as several numbered ones. Did I lose tracks?
No. Add the parts together and you have your list, complete. They exist because one Deezer playlist stops at 5,000 tracks with us.
Can the parts be merged back into one?
In Deezer, yes, by moving the tracks by hand, as long as the total stays under what Deezer itself accepts. We will not do it for you, because the split is what made the transfer possible.
How do I know which ceiling I hit?
Look at what arrived. Numbered playlists mean the split, a favorites transfer that stops part way means Deezer said no, and a transfer that never started means your plan.
Nothing arrived at all. Is that a ceiling too?
Usually not. More often the music is there and filed somewhere you have not opened, which our page on transferred music you cannot see on Deezer walks through.