MUSIC ACCOUNT CONNECTION
Disconnect one music service without deleting its music
Remove the connection from Settings, then reconnect while signed in to the music-service account you want Soundiiz to use.
Disconnecting disables related Syncs
Every Sync that uses this music service is disabled. Review and re-enable the ones you still need after reconnecting.
Disconnect the current music account
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Open Soundiiz Settings
Select Settings from your Soundiiz account menu. -
Choose Platforms
The Connected accounts section lists the music services currently linked to Soundiiz. -
Select Disconnect
Use the Disconnect action beside the music service you want to remove. -
Confirm the connection was removed
The service no longer appears under Connected accounts and becomes available under Add a platform.
You can also open a connected service from the Soundiiz navigation and use its Disconnect action when that shortcut is displayed.
Reconnect a different account from the same service
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Sign out of the music service
In the same browser, sign out of the service account you no longer want Soundiiz to use. -
Sign in to the correct music account
Check the account name and its playlists or favorites before returning to Soundiiz. -
Reconnect from Settings > Platforms
Find the service under Add a platform, select Connect, and complete its authorization flow. -
Review your Syncs
Open your Syncs and re-enable only the configurations that should continue with this account.
Your playlists and favorites stay on the music service
Disconnecting removes Soundiiz access to that account. It does not delete music from the service and does not delete your Soundiiz account.
Moving music between two accounts on the same service
Disconnecting and reconnecting only changes which account Soundiiz can access. To move playlists or favorites from the first account to the second, follow Transfer Playlists and Favorites Between Accounts on the Same Platform.
Soundiiz keeps reconnecting the wrong account?
Tell us the music service and whether its authorization window shows the expected account. Never send your password.