Can’t Connect YouTube or YouTube Music to Soundiiz? – Soundiiz Support

GOOGLE CONNECTION

Connect the right YouTube account and channel

Most connection errors come from a missing YouTube channel, the wrong Google profile, or access that was not granted.

YouTube and YouTube Music use the same Google identity

Select the Google account and YouTube channel that own the playlists you want Soundiiz to read or edit.

Check the account before reconnecting

The exact Google profile can open YouTube and has its own YouTube channel.

You can see the expected playlists while using that same channel directly on YouTube or YouTube Music.

A work, school, supervised, or managed Google account is allowed to authorize third-party access.

Reconnect YouTube or YouTube Music

Disconnect the affected service in Soundiiz
This clears the current Google selection from that Soundiiz connection.
Connect it again
When Google asks, choose the exact account and YouTube channel that contain your music.
Accept the requested YouTube access
Soundiiz checks that the YouTube permissions were granted. Refusing one of them prevents the connection.
Open the service in Soundiiz
Confirm that the playlists now belong to the channel you intended to connect.

Managed accounts can be blocked outside Soundiiz

An administrator, family supervision, or Google account policy may prevent YouTube or third-party access. Soundiiz cannot override those Google restrictions.

If Google keeps selecting the wrong account

Retry in a private browser window or another browser, then sign in only with the intended Google profile. Temporarily disable an ad blocker, VPN extension, or strict privacy extension if it closes or blocks the authorization window.

Connected but the transfer still fails? Playlist creation errors on YouTube have their own page.

Frequently Asked Questions

Why does Soundiiz say I need a YouTube channel?

YouTube playlists belong to a YouTube channel. Create or activate a channel on that Google profile, then reconnect it to Soundiiz.

Can I connect a Brand Account channel?

Choose that specific channel when Google presents the account and channel selection. If it is not offered, check the Brand Account's access directly in Google.

Can I skip one of the requested permissions?

No. Soundiiz verifies the YouTube access required to read or edit your music. Reconnect and grant the requested access to complete the connection.

The Google connection still fails?

Send Support the exact error, whether the account is managed, and whether the expected playlists belong to a personal or Brand Account channel.

Contact Support